Mount the panel
Surface mount to any flat surface or flush mount to standard electrical box. Compatible with most existing intercom cutouts and mounting positions. No new conduit in most installations.
HARDWARE · VIDEO INTERCOMS
he panel at your gate should be as capable as the phone in your resident’s pocket.
Vivo’s video intercom panels deliver full HD live video, two-way audio, and remote gate release — over WebRTC, encrypted end-to-end, from any entry point to any smartphone in the world.
PRODUCT
Not a camera with a button. A communication device built for building entry.
Most video intercom panels on the market were designed as hardware products — cameras with speakers bolted to a wall. The software came later, as an afterthought, built to make the hardware sellable in an app era.
Vivo’s video intercom panels were designed the other way around. The platform came first. The hardware was engineered to deliver the platform experience at the entry point — full HD video, clear two-way audio, WebRTC-native connection, and a form factor that holds up in the environments where entry hardware actually lives.
SPECIFICATIONS
Hardware built for the platform it runs.
Hardware specifications
FORM FACTOR
- Slim panel — surface or flush mount
- Dimensions: 160mm × 100mm × 28mm
- Weight: 520g
- Finish: Matte black / brushed silver
- Display: 4.3" IPS touchscreen — optional model
CAMERA
- Resolution: 2MP — 1080p Full HD
- Field of view: 150° wide angle
- Night vision: IR illumination — up to 3 meters
- HDR: Auto exposure for backlit entry conditions
- Lens: Anti-glare, UV resistant
AUDIO
- Microphone: Omnidirectional — noise and echo cancellation
- Speaker: 2W — clear output in high-ambient-noise environments
- Full-duplex two-way audio
ENVIRONMENTAL
- IP65 weatherproof rating
- IK08 vandal-resistant enclosure
- Operating temperature: -20°C to 60°C
- Humidity: 0–95% non-condensing
- UV and salt-air resistant housing
CONNECTIVITY
- Ethernet (PoE) — primary
- WiFi 802.11 b/g/n — backup
- 4G LTE cellular — optional module
- Video protocol: WebRTC — encrypted, cloud-routed, sub-second latency
Platform integration
- Resident app: iOS + Android — video call to any smartphone
- Remote gate release — one tap from anywhere
- Visitor image capture — every call attempt logged
- Missed call handling — image + notification to resident
- Multi-resident ring — simultaneous to unit contacts
- Cloud managed — no on-premises server
- OTA firmware updates — automatic
- Compatible with: door strikes, magnetic locks, gate controllers, elevator relay boards
- Warranty: 3 years hardware + 10-year modular upgrade path
- Certifications: FCC, CE, IC, UL
FEATURES
Every hardware decision made for real-world performance.
Full HD 1080p Camera
2MP wide-angle lens captures the complete entry frame — face, body, and surroundings — in full HD regardless of ambient light conditions.
150° Wide-Angle Lens
Captures the full entry area — not just the person directly in front of the panel. Side approaches, vehicles, and accompanying individuals all in frame.
HDR Auto Exposure
Automatic HDR compensation for backlit conditions — common at lobby and gate entries where sunlight creates strong contrast behind the visitor.
Noise-Cancelling Audio
Omnidirectional microphone with active noise and echo cancellation. Clear audio in high-traffic entries, parking garages, and outdoor environments.
WebRTC Video Engine
Sub-second video call connection to any smartphone on any network — 4G, 5G, or WiFi. No SIP server. No on-premises infrastructure. No call quality degradation.
Touchscreen Model Available
4.3" IPS touchscreen model for lobby and reception installations where directory navigation, visitor self-registration, and building information enhance entry.
WEBRTC VS LEGACY
Why WebRTC changes what a video intercom can do.
LEGACY
Legacy SIP intercom
- - Requires on-premises SIP server
- - Complex network configuration
- - Struggles on mobile networks
- - In-unit hardware required for resident to answer
- - Server failure = intercom failure
- - Firmware updates require truck roll
- - Video quality degrades on 4G
VIVO
Vivo WebRTC intercom
- + No on-premises server — cloud-routed
- + Plug and play network setup
- + Works on any network — 4G, 5G, WiFi
- + Resident answers on smartphone — no in-unit hardware required
- + Cloud redundancy — 99.9% uptime
- + OTA firmware updates — automatic
- + Sub-second connection on 4G
INSTALLATION
Surface or flush mount. Single cable. Online in under three hours.
Connect PoE cable
Single ethernet cable carries power and data. No separate power run. No electrician required for most installations.
Cloud provision
Panel registered to your Vivo account from the dashboard. Video call routing, access rules, and resident directory configured remotely. No on-site programming required.
DEPLOYMENT
Where Vivo video intercoms perform best.
Purpose-built for every property type and entry point — designed to deliver better experiences at every interaction.
LOBBY
Main Lobby & Primary Entry
High-visibility installation for seamless architectural integration and concierge-level service.
GATE
Gated Community Visitor Entry
Outdoor-rated durability, weather sealing, and protection built to handle vehicle and pedestrian traffic with ease.
NO FRONT DESK
Building Without Front Desk
Residents verify visitors from their phones and grant secure remote entry — no staffed reception required.
LUXURY
Luxury Residential & Condominiums
Full HD video, premium design, touchscreen directory, and amenity information that elevates the resident experience.
HYBRID DEPLOYMENT
Video intercom at the lobby. QR panels everywhere else.
The most effective deployments combine Vivo video intercoms at primary visitor entry points with QR panels at resident gates, amenity access points, and secondary entries.
- Visitors verify via video at the lobby.
- Residents scan in under 10 seconds everywhere else.
- One platform. One dashboard. One resident app.
TRUSTED ACROSS THE REGION
Trusted in lobbies and gates across the U.S. and Caribbean.
1080p Full HD video at every entry
99.9% Platform uptime
< 1s WebRTC call connection
"Our residents answer the gate from wherever they are — the office, another city, another country. The video is clear, the call connects instantly, and nobody has missed a visitor since install day."
María Rivera Property Manager · Bahía Reserve, San Juan PR
"The image quality at night is what sold our board. We can verify a face from the doorman station and from a phone in another country — same clarity, same speed."
Carlos Mendoza HOA President · Vista 22 Residences, Miami FL
"We swapped a 1996 analog panel for the WebRTC unit on a Saturday. Residents called Monday asking what changed — they thought we rebuilt the lobby."
Andrea Pérez General Manager · Brickell Reserve, Miami FL
"Sub-second connect time isn’t marketing — it’s the difference between visitors waiting and visitors entering. Our front desk noticed in week one."
James Ortega Regional Asset Manager · Coral Bay Living, Miami FL
NEXT STEP
See the panel in action — at your entry point.
Book a demo. A certified integrator will bring hardware to your site, demonstrate the full video call workflow, and send a scoped proposal for your specific installation within 72 hours.